On behalf of the entire Fender Custom Shop team, we would like to thank you for purchasing the very best of Fender and invite you to register your purchase with us now.
- All original owners of Custom Shop instruments will be granted an extension of the duration of the warranty on the hardware and electronics of their instruments, from a limited one-year warranty, to a limited lifetime warranty.
- We will mail you a Custom Shop Custom Care warranty duration extension card.
- If it becomes necessary to ship your instrument somewhere to receive warranty service we'll be happy to pick up the shipping costs, both ways.
If you have any questions about this product registration, the warranty duration extension offer or if you are experiencing any issues at all with your new Custom Shop instrument and need direct assistance or guidance, please call Fender Consumer Relations at: 1 (800) 856-9801, or e-mail us at consumerrelations@fender.com.
STEP 1 : Personal Information
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STEP 2 : Purchase Information
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STEP 3 : About You
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What instruments do you primarily play? (check all that apply)
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How do you see yourself as a player?
How long have you been playing?
STEP 4 : Your Experience
If you contacted Fender or your dealer during your order process, did you receive timely, responsive and helpful support?
If your Custom Shop instrument was a special order, did it arrive within the timeframe provided at time of quotation?
If your Custom Shop instrument was a special order, did your Custom Shop Instrument arrive to you with the correct specifications?
Did your Custom Shop instrument arrive to you free of defects?
Did your Custom Shop instrument arrive to you complete with all of the expected materials and accessories?
Overall, how satisfied are you with the purchase experience of your Custom Shop instrument?
Overall, how satisfied are you with your Custom Shop instrument?
Compared to other custom instruments that are available, would you say that Fender's is...
How likely are you to recommend Fender Custom Shop instruments to others?
STEP 5 : Final Thoughts
You have the option of joining Fender's free E-mail News service in order to keep updated on the latest Fender Custom Shop news, events, and information. We respect your privacy and do not sell, trade, nor share our E-mail News subscriber list to any party outside the Fender Musical Instruments Corporation
| Uncheck this box if you do not wish to receive our e-mail newsletter. | ||
PROCESSING : Registration
Please wait while we process your registration. This may take a few moments. Thank you for your patience.
REGISTRATION : Complete
Thank you for registering your Fender® Custom Shop product.
Would you like to register another Fender® Custom Shop product? Click here.
ALREADY REGISTERED
Hello It looks like we already have the instrument you specified already registered.
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If you need to update your registration, please feel free to contact us at 1 (800) 856-9801, or you can e-mail us at consumerrelations@fender.com.
Would you like to register another Fender® Custom Shop product? Click here.
Please Note:
This Product Registration does NOT constitute a product warranty registration. Please consult the literature which accompanies your Fender product for warranty terms and limitations. Your original sales receipt is your verification of proof and date of purchase for validation of warranty claims. Please retain your sales receipt for the term length of the warranty of the product. In the event that you have a claim for warranty service, this receipt must be presented at the time of service for appropriate consideration.
You are the original owner if you purchased your Custom Shop instrument new, from an authorized Fender Custom Shop dealer. We are extending this unprecedented offer to all original owners of Custom Shop instruments around the world.
After your original purchase registration is validated, we will mail you a laminated Custom Shop Custom Care warranty duration extension card that will bear witness to our commitment to you. This warranty duration extension will be subject to the same limitations and exclusions specified in the current standard FMIC limited lifetime stringed instrument warranty.
The Custom Care card you will receive is proof of the warranty extension on your electronics and hardware. Please keep it and your original sales receipt in a safe place, as they must both be presented in the unlikely event that
you may require service. If it becomes necessary to ship your instrument somewhere to receive warranty service, know that we've got you covered there too. We'll be happy to pick up the shipping costs, both ways.
Seriously, we'd love for you to fill out this registration even if you are not the original owner. Rest assured, we respect your privacy and will not sell, trade, nor share your personal information with any party outside the Fender Musical Instruments Corp.
